Most of the items in Filippa Rose® Art Store catalog are free of animal products. All items from the eco-friendly collection are also PETA-Approved Vegan. If the product carries a PETA-Approved Vegan certificate, it’s mentioned in the product description. If the product contains animal-derived materials, it’s mentioned in the product description.

We offer standard shipping options for all purchases made from our art store from a third party provider. Shipping costs and delivery times may vary depending on the destination. Customers can track their orders through the provided tracking information.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Store items are shipped directly from the manufacturer. Artworks such as original paintings are shipped by the artist from Mexico. We ship worldwide except for some countries due to legal restrictions or shipping carrier limitations such as world events, circumstances like natural disasters and other service disruptions. The list of countries where we or our shipping carriers don’t offer international shipping may change but for now, we don’t ship to the following destinations: Crimea, Luhansk, and Donetsk regions in Ukraine Russia Belarus The Gaza Strip region in Palestine Ecuador Cuba Iran Syria North Korea ​An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Apparel products in our eco-friendly product collection consist of at least 70% organic or recycled materials, or such material blends. To verify material content, we collect valid certificates from our suppliers. As proof of the organic composition of the apparel products, we only accept GOTS or OCS certificates. For recycled composition, we accept either GRS or RCS certificates.

Once your order is ready to go, we hand it over to the carrier and send you a shipping confirmation email with a tracking number. You can click on that number to see the latest updates on your shipment’s location via our tracking page. Or you can go to the Orders section of your Dashboard, open a fulfilled order, and click See tracking to follow orders using our tracking page. You can also subscribe to the carrier's email notifications to receive live updates about the shipments. To stay informed about shipment progress, you need to add your email to the tracking page. When an order is out for delivery, updates on its status will depend on the carrier service. If you encounter any issues, you can contact us at shop@filipparose.art, and we’ll do our best to help you.